Terms and Conditions

Welcome to Nukkart! By using our app, you agree to abide by these terms and conditions. Please read them carefully before accessing or using the services provided by Nukkart. If you do not agree to these terms, you may not access or use the app.

1. Acceptance of Terms

By downloading, installing, or using the Nukkart app ("App"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). These Terms apply to all users of the app, including store owners, customers, and other participants in the services provided through the App.

2. Eligibility

You must be at least 18 years of age to use this app. By using the App, you confirm that you are of legal age and are fully capable of understanding and complying with these terms.

3. Services

Nukkart is a platform that connects customers with local stores for fast and convenient delivery services. Through our app, customers can:

  • Browse local stores
  • Place orders by voice recording or text
  • Track order status and delivery

The store owners receive and process orders directly and are responsible for delivering the essentials.

4. Account Registration

To use the App, customers and store owners must register and create an account using their mobile number and OTP verification. You are responsible for keeping your login credentials confidential and for any activities that occur under your account.

Nukkart reserves the right to suspend or terminate your account if there is any suspicious activity, violation of these terms, or unauthorized access.

5. Ordering and Payments

Nukkart allows customers to place orders through the app, which are confirmed and fulfilled by the respective stores. Please note that Nukkart is not involved in payment processing. All payments must be made directly to the store upon delivery in cash or through any other method agreed between the store and the customer.

6. Store Responsibilities

Store owners are responsible for:

  • Managing their inventory and updating product availability
  • Setting delivery times and ensuring timely delivery
  • Ensuring the quality and freshness of the products
  • Communicating clearly with customers regarding orders, delivery time, and any changes to the order

Nukkart is not responsible for any disputes between the store and the customer regarding products or services.

7. Delivery

Delivery times and methods may vary based on the store’s operating hours and the customer’s location. Nukkart is not responsible for delayed or missed deliveries, as the responsibility lies with the store.

Customers agree to provide accurate delivery information and be available at the time of delivery. Nukkart and the store are not liable for any failed deliveries due to incorrect information or unavailability of the customer.

8. Cancellations and Refunds

Customers may cancel their order within a limited time frame, subject to the store’s cancellation policies. Refunds or replacements for incorrect, missing, or damaged items will be managed directly by the store.

Nukkart is not responsible for refunds, but we may assist in resolving disputes between customers and stores.

9. Data Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information. By using the app, you consent to the collection and use of your data as described in the Privacy Policy.

10. User Conduct

You agree not to:

  • Violate any local, national, or international laws or regulations
  • Use the App for any illegal or unauthorized purposes
  • Infringe upon the rights of others, including intellectual property rights
  • Submit false or misleading information
  • Interfere with or disrupt the App’s security or functionality

11. Intellectual Property

All content and materials available on the Nukkart app, including but not limited to text, graphics, logos, images, and software, are the property of Nukkart and are protected by applicable intellectual property laws. You may not copy, distribute, or reproduce any content from the app without our express permission.

12. Limitation of Liability

Nukkart is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the app or services, including but not limited to:

  • Errors in the app functionality
  • Loss of data or unauthorized access to your account
  • Issues related to store products, services, or delivery
  • Interruptions or unavailability of the app

We are not responsible for any losses arising from transactions between you and the stores, including delivery issues, quality disputes, or payment problems.

13. Disclaimer of Warranties

Nukkart provides the App and its services on an "as is" and "as available" basis. We do not guarantee that the App will be free from errors, viruses, or other harmful components, or that any issues will be corrected promptly. Your use of the app is at your own risk.

14. Changes to the Terms

Nukkart reserves the right to modify or update these Terms at any time without prior notice. Changes will take effect immediately upon posting on the app. Your continued use of the app after any modifications constitutes your acceptance of the new terms.

15. Termination

We reserve the right to terminate or suspend your account at any time if you violate these Terms or engage in any fraudulent or abusive behavior. Upon termination, you must cease using the app and all services immediately.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms will be resolved through arbitration or in the courts located in India.

17. Contact Information

If you have any questions or concerns about these Terms or the Nukkart App, please contact us at:

Last Updated: October 15, 2024